Complaint Review: Innovative Facility Solutions
Innovative Facility Solutions, Doreen Desilva, Tammy Thigpen, Stanley Zdon , Exthortion, Thieves, Liars. Change the pricing behind your back after the job is performed and signed off by management. Huge Scam. Unethical, NO PAY, ignores phones calls and leaves you on HOLD, No Morals . Little Egg Harbor New Jersey
*Author of original report: False reports on Rip off report
*Author of original report: thanks
*Consumer Suggestion: IFS is an intentional rip off artist
*Consumer Comment: the answer
*Consumer Suggestion: same experience
*Consumer Suggestion: more the one
*UPDATE Employee: Failure To Follow Procedures - Cosmin Sabadus/First Resource Heating & Air
Ashley first contacted our company. Telling me they were reputable and need a repair tech at one of their stores immediately. She said the job will pay 45 days later, And rest assure i will get paid. Has been over two months allready... Tammy P. says its our faults cause we didnt fax in the invoices on time. (I faxed them 2x already, they ignore them. I know this cause we've faxed in over 20 invoices and each was the same excuse)
While on the job we need to call in and get "repair amount Approval" "DNE". One price is agreed upon, and so not to charge extra service fees they request to fix it on the spot immediately as so to impress the customer. Back at the office corrections are attempted to be made to correct the DNE. Ashley in many casses was professional and corrected about 70% but about 30% of them were not corrected. And out of the Blue She does not work there anylonger. Next was Joanne, then Megan, then brian, Kelly, Tammy, Stanley Zdon. All spoke nice but were unwilling to correct the DNE Mistakes, Lowering our invoice by 50%-70% of the original amount agreed upon..
We put a stop to doing business with them after 45 days had passed and no check was recieved. In fact, Tammy's remark was "I dont have you in my system, I dont even know who you are?" A few days prior Doreen Answered the phone and said. "We have a check for you?"
This has been going none stop. Still not a single check received and they are ignoring us, putting us on hold and waiting until i hang up.
This report was posted on Ripoff Report on 07/10/2013 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/innovative-facility-solutions/little-egg-harbor-new-jersey-08087/innovative-facility-solutions-doreen-desilva-tammy-thigpen-stanley-zdon-exthortion-1066062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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