Report: #984939

Complaint Review: Instant

  • Submitted: Thu, December 20, 2012
  • Updated: Thu, December 20, 2012
  • Reported By: Mr. Pissed off — Bellingham Washington United States of America
  • Instant
    PO BOX 11511 Zephyer Cove Nevada
    Las Vegas, Nevada
    United States of America

Instant Overcharged for non existant credit report service! Las Vegas, Nevada

Show customers why they should trust your business over your competitors...

A company employee using a debit card payed for a brief criminal background/credit report check from Instant without verifying their service quality.

No background information was received and with no notification on their home page we were enrolled in a $19.95/month service plan. 

Luckily I[owner] noticed the transaction pending on my account and was able to cancel and was credited by my bank for the money debited[$60] because charges were unauthorized.

2nd contactwith there call center and was told had to notify them 30 days in advance to cancel.

1st contact with call center they couln't find the account #.

Typical internet ripoff scheme.

Will contact BBB in L. Vegas for money refund even though my bank paid.
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This report was posted on Ripoff Report on 12/20/2012 10:58 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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