Complaint Review: ios Telecom - Palo Alto California
- ios Telecom 2225 E. Bay Shore Rd Palo Alto, California USA
- Phone:
- Web: http://www.iostelecom.com/
- Category: Telephone Answering Services
ios Telecom, IOSTLCO, Used their pay phone collect call service and ios telecom charged me $19 for a 1 minute LOCAL phone call. Do not give them your credit card because they will take advantage of you. How does 1 minute equate to $19 for a local phone call? They give you the run around saying that they have operator fees, government fees, taxes, etc. Palo Alto California
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Last week I used ios telecom's collect call service. I was in the emergency room for quite some time that day feeling ill and my cell phone battery died on me. I needed a ride so I decided to use the ios telecom service to make a local phone call. I was on the phone for no more than 2 minutes max. I used their service twice that day and both calls were less than two minutes. I then get my bill on my credit card and my charges for using this company were $38. If I called across the world to make these two calls that might be somewhat understandable, BUT FOR A LOCAL PHONE CALL!!! I mean come on, how are these people getting away with this? Their customer service will tell you there are taxes, government fees, among other charges and it's understandable but $19 per minute? If these prices were advertised on the phone I would not have ever considered using their service. Learn from me and do not provide them with your credit card because they will make sure to set you back wtih a smile on their face.
This report was posted on Ripoff Report on 09/29/2014 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ios-telecom/palo-alto-california-94303/ios-telecom-iostlco-used-their-pay-phone-collect-call-service-and-ios-telecom-charged-m-1179953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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