Report: #309785

Complaint Review: JENNA ASTROLOGER

  • Submitted: Mon, February 18, 2008
  • Updated: Mon, February 18, 2008
  • Reported By: Shankill Dublin 18 Other



Show customers why they should trust your business over your competitors...

I contacted Jenna on the live chatline after getting the 'free reading'

Note the following:
'She' refused to give me a telephone number to verify the authenticity of the service. As I am from Ireland - several times when I contacted the live chat - the contact times were very anti-social USA time yet this 'Jenna' seemed to be available to chat 24/7. I realised it was a system of operators and not a particular person - I guessed the operators worked shifts to keep the site open 24/7 .But I thought maybe they were all online astrologers none the less and the system was designed to make it seemed more personal.

I got emails asking me if I was going for the 'full reading' and cautioned about this 'once in a lifetime opportunity' as my fortunes were apparantly lined up in some unusual constellation and the next 72 days were critical.

A few days later I received another email - telling me the next 29 days were critical (for this once in a lifetime opportunity) and encouraged to pay for the full reading to get advice regarding this opportunity.

I was quite interested as the free reading seemed plausible enough - it seemed to describe aspects of my personality that would not apply to all people. So it seemed reasonably accurate and convincing ( I wonder are we all similar types - those of us who apply for such readings??). I sent in my credit card details and was hopeful of a reasonable reading if somewhat skeptical.

I mistakenly put in an incorrect detail with my credit card and got a notice that my card had been refused and a request to submit the fee of $60 by another format- cheque, whatever.

I was about to remedy my error and came across this 'RIP Off Support' site when googling 'Jenna' etc.

Am I glad I found this.....

I will not now be sending in my corrected details.

I was skeptical but hoped for the better outcome...

I believe now that there is NO PERSON CALLED JENNA per se. It is a company SCAM - using operators 24/7 to cover the site to get money in. Not astrologers - probably minimum wage employees who need a few bucks. That is how 'Jenna' is available to 'chat on live web' at any time day or night!

Maybe the odd employee sends an astrological account??? or maybe it is the occassional employee who does NOT send a reading??

As someone said earlier - it is easy enough to get print out of readings (what tarot cards symbolise etc) and adapt the script to include the 'client' name and make the script seem personal but in fact its all just pre-set and is a load of rubbish.

I suspect the people who OWN THE JENNA SITE- are psychologically cute, up to speed on marketing etc. - have a strong idea of what draws people in etc. It is of course taking disgusting and immoral advantage of people who are seeking something to help them in their lives - some will be very vulnerable.

I am glad I am more trusting in general and live and work in a way that makes me feel fulfilled, happy and a decent human being. I am glad I do not earn my money by ripping others off..

hope this helps some people...

Only poss way to get these guys would be via postal address - someone must pick up the cheques by post at some stage??

Shankill Dublin 18
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/18/2008 09:52 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.