Jiffy Lube Transmission Ripoff Takoma Park Maryland

I went to Jiffy Lube in Takoma Park, Maryland on August 1, 2007 for a routine transmission flush and refill. My vehicle had about 48k miles on it at the time. I figured I would have my transmission flushed before the 50k miles manufacturer routine service states. By Aug. 3, 2007 my vehicle was jerking as you pull off. Prior to taking my vehicle to Jiffy Lube I was not experiencing this problem. Aug. 3, 2007 I took my vehicle back to the Jiffy Lube explained the situation to the manager. The manager had two different technicians check out my car only to tell me they didn't notice any jerking. I explain to the techs that I drive my car everyday I know if there is a problem with my vehicle. They told me if I experience the jerking again call them back. I have called at least 5 times to speak with the manager regarding this matter only to be placed on hold and receive no assistance. I contact another manager at a different Jiffy Lube explain problem to them and they stated that I should call Jiffy Lube International and file a complaint (800) 344-6933. I am very upset, because this is my only means of transportation. I am on top of all my routine maintenance and never had a problem with my car until I took it to that Jiffy Lube. I am going to file a complaint with the Better Business Bureau and speak with an attorney. I work at a law firm, so I can get free advice. If they do not correct their wrong doings I plan on taking Jiffy Lube to small claims court.

Have a wonderful day.

Akilah XXXXX (LAST NAME REDACTED)



----------------------

Washington, dc
Washington, District of Columbia
U.S.A.

CLICK here to see
why Rip-off Report, as a matter of policy, deleted either a phone number,
link or e-mail address from this Report.