Report: #449754

Complaint Review: Juniper Barclay Bank

  • Submitted: Thu, May 07, 2009
  • Updated: Thu, May 07, 2009
  • Reported By: Indpls Indiana
  • Juniper Barclay Bank
    100 West Street
    Wilmington, Delaware
  • Phone: 302-622-8990
  • Web:
  • Category: Banks

Juniper Barclay Bank Over Limit Fee Scam Wilmington Delaware

Show customers why they should trust your business over your competitors...

Juniper Bank is a creditor that will scam you in OVERLIMIT Fees. I have never experienced an overlimit fee scam as the one that Juniper Bank is putting on. Here's the just: The Credit Limit is not high at all. I have always made my minimum payments on time and remained under the credit limit. I went on a two week emergency trip out of town and forgot to post my paymet. I was accessed a $29 Late Fee and a $39 Over Limit fee. I knew this was my error and made both payments of $29 and $39 fees plus an additional $20 payment to cover the regular monthly minimum payment. At that time, with all of the payments made I was under my credit limit with enough room to cover the expected finance charges. Long and behold, the following month I was accessed another overlimit fee. As it turn out, Juniper will access an over limit fee of $39 regardless if your balance was under the credit limit at the close of the billing cycle date. Now, by charging me this over limit fee, it actually placed my balance over the limit. I paid again both the minimum and the overlimit fee, then the next month was accessed another overlimit fee. Today, I called upset. I was advised that the overlimit fee has three rules:

1. The moment your card is over the limit, you will be accessed an over limit fee at the close of the billing cycle, regardless if you attempted to pay down your card prior to your billing cycle being closed. This fee will appear on your next month's bill.
2. We NEVER waive any fees
3. Because this fee is charged during the next month, if the $39 overlimit fee places you over the limit in the new month, you will be charged another over limit fee the next month.

It is a cycle that one can not get out of unless you pay your balance off in full, then even at that time you will receive one last statement with a balance due of $39 for an overlimit fee the next month.

I have truly never heard of anything like this in my entire time dealing with creditors. I've requested their terms and agreements, and will take to a credit attorney to compare among standardized practices with other creditors. I'm also thinking about taking it further to my local channel stations and maybe Good Morning America. This is a credit card scam and I'm not sure how they have gotten away with it thus far!

Indpls, Indiana
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This report was posted on Ripoff Report on 05/07/2009 06:09 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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