Complaint Review: Just Flowers - Internet
- Just Flowers Internet USA
- Phone: 800.777.1911
- Web: JustFlowers.com
- Category: Bait-and-Switch
Just Flowers Will lie to get your credit card information Internet
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JustFlowers advertises a bouquet for $29.99. After they get your credit card information, the website informs the customer that to get the bouquet pictured they will have to pay an additional $10. Then they tell you there will be a $15 delivery fee. I declined but because I had already entered my information, a customer service specialist called me and asked why I did not complete my order. When I explained, she said they could send the pictured bouquet for $35 to include delivery.
I agreed and after she had my credit card information, she said she would give me $5 off the $15 delivery fee. I said no, so she offered $10 off, I told her that she agreed to deliver the pictured bouquet for $35 to include delivery before she had my credit card information. She agreed. When I received the receipt, I was charged for a $20 bouquet plus $22 for delivery. That was not what I agreed to. Additionally, the much smaller bouquet was delivered 2 days after the promised date. Their "customer service" is no longer available to me.
This report was posted on Ripoff Report on 04/07/2015 04:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/just-flowers/internet/just-flowers-will-lie-to-get-your-credit-card-information-internet-1220798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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