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Report: #1430801

Complaint Review: JustFly.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Mark — Burlington Massachusetts United States
  • Author Confirmed What's this?
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  • JustFly.com Internet United States

JustFly.com Billed price greater than advertised flight price

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Flight was advertised in large bold font as $589.  In small inconspicuous font (that I did not notice) on the confirmation page, the price increased to $735. I didn't notice this until I had checked out and received a confirmation email. They initially wanted a $75 fee to cancel but decreased to $25 after talking to a supervisor.

 The supervisor argued that I had agreed to the price on the confirmation page. I'm still contesting the cancellation fee.  This bait and switch was clearly done deliberately, and was not an error.  I selected the same flight a second time and the fee was agin increased (in small inconspicuous type) on the confirmation page. 

This report was posted on Ripoff Report on 02/23/2018 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/justflycom/internet/justflycom-billed-price-greater-than-advertised-flight-price-1430801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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