• Report: #1079024
Complaint Review:

Kays Jewelers

  • Submitted: Mon, August 26, 2013
  • Updated: Mon, August 26, 2013

  • Reported By: ramona — tobyhanna Pennsylvania
Kays Jewelers
344 Stroud Mall, Ste 340, stroudsburg, Pennsylvania USA

Kays Jewelers jewelers stroudsburg Pennsylvania

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I went to two different stores to return or exhange this pendant. I finnally found out that the pendant was not black diamonds at all but rhodium uunderneath the diamonds. I went to a jeweler to get it cleaned the black completely came off I was shocked and my jeweler is a reputable jeweler cleaning for years. My pendant was dirty and they have free jewelry cleaning with a purchase so I had my pendant cleaned and low and behold the black came off. I thought they were black diamonds it was advertised that way so went to one store they didn't want to exhange it or even have the rhodium put back on there free because I just brought it in July they have a three month return policy so now u have to pay for the cost of the repair and the customer service was horrible her reponse at the second store was, they damaged it so we have to return it. I don't think so. I'm like I'm the customer and its still under the return policy. What happened to customer first after its advertised as black diamonds and it isn't then she said no one told u it only has to be cleaned with a cloth and not worn everyday....I'm like no! Why can't I wear my pendant everyday ? 

This report was posted on Ripoff Report on 08/26/2013 12:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/kays-jewelers/stroudsburg-pennsylvania-18460/kays-jewelers-jewelers-stroudsburg-pennsylvania-1079024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Kays Jewelers

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?