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Report: #1164151

Complaint Review: LegalZoom.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Seven Winds — Louisville Kentucky
  • Author Not Confirmed What's this?
  • Why?
  • LegalZoom.com Internet USA

LegalZoom.com Steve Moncy @ 1.800.773.0888/Email given: smoncy@legalzoom.com LLC Renewel deception and lying. Internet

*UPDATE Employee: LegalZoom Response

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I needed our Company LLC Revised, Annual Report Updated, and to know the current status of our LLC (Active, Inactive).  They first told me my LLC was in bad standing and needed to have it's anual report updated.  Total Charges were to be $120.00.   I told Steve Moncy I'd call back the next day.  --- next day:   Steve Moncy(same guy I spoke to the day before), tells me my LLC has been dissolved and I will need to pay a total of $297.00 to have it Reinstated quickly, Update the Annual Report, and have a change of Management/Address Revision.  ***red flag****   I decided that this sounded Fishy So I DID NOT Give him any CC info.  I told him I'd call him back the next day.  ---- I went to our local Secretary of State Website and Guess what   My LLC WAS still active and did need to be updated and the dissolution date wasn't until september 2014!  So to conclude:  they lied and tried to scam more money out of me for the 'pending transaction' with their company.  Guess how much it cost to do it myself via the Secretary of State website?    $25.00!!!! Plus I had the paperwork right in front of me to print out.  ---- I tried, and have been trying to get a hold of STEVE at LegalZoom via his extension/direct number and email but surprisingly I haven't received a call back.  Don't Use LegalZoom!  File an LLC yourself!

This report was posted on Ripoff Report on 07/22/2014 03:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/legalzoomcom/internet/legalzoomcom-steve-moncy-18007730888email-given-smoncylegalzoomcom-llc-renewel-1164151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#1 UPDATE Employee

LegalZoom Response

AUTHOR: LegalZoom - ()

POSTED: Thursday, July 24, 2014

 Hi, we wanted to let you know recieved your complaint via Measured UP as well. We could not be more apologetic about your less than pleasant experience and as I stated, it is very important to us that our customers are happy. I would really like to hear more of your concerns and try to make things right by assisting you in finding a resolution. At your convenience, feel free to contact me directly at Chyna@lzserve.com.

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