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Report: #1226199

Complaint Review: LENVI Skin Care - Martinez Georgia

  • Submitted:
  • Updated:
  • Reported By: Patricia — Lake Elsinore California USA
  • Author Confirmed What's this?
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  • LENVI Skin Care 4816 Technology Drive Martinez, Georgia USA

LENVI Skin Care Veniletrial-GA INTERNET, FREE TRIAL, JUST PAY SHIPPING AND HANDLING, SCAM Martinez Georgia

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Through the internet there was a trail offer for Lenvi SkinCare Product.  I was told that I would receive free trial of L'Envi repair, restore, rejuvenate cream for just shipping and handling total of $4.95.  I received trial and the following month my credit card was charged for $71.24.  

I called company at 1-855-958-0288 on May 1, 2015 and spoke with Wendy.  She tried to at first offer to refund me at 15% of total cost.  I disagreed insistant I want a full refund due to the fact that I never agreed to any further products nor did I receive any further products.  She than said she would refund at 35%.  Again I disagreed expressed my frustration and asked to speak with a manager.  Of course there was not a manager available.  I shared that I would be reporting the company and contacting legal services.  She than said that if I return the product to them that once they receive it I would get a full refund within 5-10 business days.  I told her this was unacceptable but if that was what it would take to have my money put back into my account I would have to comply.  I told her that I would be sending it priority mail which would require a signature so that I would have proof of delivery.

Wendy asked that I have on shipping label this RMA # 179782316592610.  I am extremely and could you imagine if they are taking $75-100 dollars from each person who agrees to a trial sample the monies they are making.  This is fraud and false advertisement and would agree to legal action.

 

 

 

This report was posted on Ripoff Report on 05/01/2015 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lenvi-skin-care/martinez-georgia-30907/lenvi-skin-care-veniletrial-ga-internet-free-trial-just-pay-shipping-and-handling-scam-1226199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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