• Report: #1133191
Complaint Review:


  • Submitted: Mon, March 24, 2014
  • Updated: Mon, March 24, 2014

  • Reported By: michael from minnesota — hibbing Minnesota
hollywood, Florida USA

LIFECELL lifestylecream, lifecellcream total fraud, offer a free sample, you pay postage, then later they steal money of your card. hollywood Florida

*Consumer Comment: To Ken

*Consumer Comment: This is what's on their website....

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LIFESTYLE.com offers a very attractive add on facebook,  free sample for $4.25 shipping of eye cream.   Just as i requested a free sample,  someone on facebook reported this was a scam.   I immediately called LIFESTYLE and cancelled my order.   Nontheless,   a month later they stole $189.00 of of my debit card.   I called and emailed them 20 times with no response whatsover.    I have never receieved any free samples from LIFEStyle,  nothing but an advertisement of what foods to eat to stay healthy.   

There are over 20 recent ripoff reports on LIFESTYLE.com,  all with the same complaints.

Better Business rating in FLorida:  F


Also,  they manipulate there website,   somedays its a free sample of an eye cream,  somedays its a trial sample,   they have also false endorsements from actors.   

This report was posted on Ripoff Report on 03/24/2014 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/lifecell/hollywood-florida/lifecell-lifestylecream-lifecellcream-total-fraud-offer-a-free-sample-you-pay-post-1133191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

To Ken

AUTHOR: This Is My Display Name - ()

If everything they claim is true, how do you propose they return a sample that they never received?

I have never receieved any free samples from LIFEStyle,  nothing but an advertisement of what foods to eat to stay healthy.   

Or did you not read what was written?

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#2 Consumer Comment

This is what's on their website....

AUTHOR: Ken - ()

On the trial order blank is this: "By submitting this order I confirm I am a new customer and have read and agree to the terms and conditions."

Then, just below and left of the order blank is this:  Not even in fine print.

"Trial Terms

You're almost done! With this special TRY BEFORE YOU BUY promotion you will receive a full-sized tube of LifeCell - a two-month supply of 2.54 ounces to try for 30 days! All you pay today is the shipping and handling fee of $2.25 (reduced today from $8.95) via USPS First Class Mail. Delivery Confirmation and tracking information will be sent to the email address you provided within 24 working hours of placing your order. The $2.00 Environmentally Friendly charge is part of our ongoing effort to reduce our impact on the environment. LifeCell packaging is recyclable and biodegradable.

We're so confident in the results you'll see from using this revolutionary treatment, that we want you to TRY before you actually BUY. If you are not satisfied with your results, send it back within 30 days and your credit card information will be deleted from our system. You won't be charged anything besides the initial shipping and handling fee. However, if you absolutely love LifeCell, (which we expect you will!) and keep it past the 30 Day Trial period, your original form of payment will be charged $189.00 for the two-month supply of LifeCell.

120 Day Money Back Guarantee: Once you decide to keep LifeCell beyond the 30 Day Trial and let us charge your credit card, you are still completely covered by a full 120 Day Money Back Guarantee. This means, if for whatever reason you are not happy with LifeCell, simply send back the tube within 120-days from the date of delivery, and get a full refund (minus shipping and handling charges) on your original form of payment.

Free enrollment to the LifeCell VIP Replenishment Service: For your convenience you will be signed up automatically to our popular VIP Replenishment Service. This entitles you to receive a fresh supply of LifeCell every 60 days at the discounted rate of $149. International Customers will be billed an additional $14.50 for shipping and handling fees. This service is fully customizable and you can adjust your delivery schedule frequency at will, like to every 90 days or 120 days. Whatever personally works best for you. If you ever want to make adjustments or discontinue your membership, just call us at 1-866-977-1412 or via email at support@LifeCellSkin.com and it will be handled accordingly. Replenishment Service items are under a 15 Day Money Back Guarantee. Item must be sent back unopened and in its original packaging within 15 days of delivery in order to receive credit.

This limited 30 day trial offer is for new customers only. To be awarded the trial offer, you must be a new customer. Due to high demand, 30 day trials are currently limited to one per household."
Somehow you managed to miss all this.  Hard to believe, you Ripped yourself off.Nope, I don't work for them and had never even heard of them before.
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