Complaint Review: Light in the Box - Internet
- Light in the Box Internet USA
- Phone:
- Web: www.lightintheox.com
- Category: Clothing Stores
Light in the Box 3-5 Days for Expedited Shipping?? Internet
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I paid expedited shipping for my order which cost more than the other 2 shipping options. It said it would arrive in 3 to 5 business days. It has been sitting in "processing" for a while now. I emailed them asking why it was not delivered in 3-5 days. They wrote back to inform me that this time frame did not include processing time and told me that it will arrive on the 20th is 12 days later. I told them to give credit my Paypal for the diference between super saver and expedited. THey offered instead a 5.00 credit towards my next order! I have no intentions of ordering anything from them ever agian. No where in the site does it say that exedited is not really expedited sipping I did find it under super saver policy but not on expedited shipping. This is deceptive and I told them that this needed to be clarified in their shipping policy for each type of shipping.
I will never order from this dishonest company again!
This report was posted on Ripoff Report on 11/15/2015 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/light-in-the-box/internet/light-in-the-box-3-5-days-for-expedited-shipping-internet-1268122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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