• Report: #452457
Complaint Review:


  • Submitted: Sat, May 16, 2009
  • Updated: Sat, May 16, 2009

  • Reported By:Arlington Virginia
950 Tower Lane, Suite 1550 Foster City,, California U.S.A.
  • Phone: 800-2944777 x 116
  • Web:
  • Category: Internet

Live365 Company refuses to cancel my service and refund my credit card until 2010 Foster City, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Live365 is an Internet streaming radio company.

I contacted Live365 after my credit card was charged and asked it to cancel the charge for its service since I do not use it. Live365 notified me that it would cancel the charge at the beginning of the next cycle of service in April 2010.

Here are some quotes from Live365 regarding its policies: "Thank you for writing to Live365.com. We're sorry to see that you'd like to cancel your Live365 account. I wanted to assure you that it is not our intention to go in and charge your account without any authorization and notice. We wanted to automatically charge the user's account so to eliminate the hassle of doing it themselves and avoid any unnecessary interruptions to their services. In terms of refunds, we don't usually offer refunds for cancellation of subscriptions. I apologize for any inconvenience caused upon our behalf."

This is not satisfactory; it is a rip-off.

Ostensibly, abuse is not limited to credit card companies whom the government is trying to reign in currently but also to firms who refuse to cancel charges on credit cards.

Arlington, Virginia

This report was posted on Ripoff Report on 05/16/2009 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/live365/foster-city-california-94404/live365-company-refuses-to-cancel-my-service-and-refund-my-credit-card-until-2010-foster-c-452457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Live365

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?