Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #452457

Complaint Review: Live365 - Foster City, California

  • Submitted:
  • Updated:
  • Reported By: Arlington Virginia
  • Author Confirmed What's this?
  • Why?
  • Live365 950 Tower Lane, Suite 1550 Foster City,, California U.S.A.
  • Phone: 800-2944777 x 116
  • Web:
  • Category: Internet

Live365 Company refuses to cancel my service and refund my credit card until 2010 Foster City, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Live365 is an Internet streaming radio company.

I contacted Live365 after my credit card was charged and asked it to cancel the charge for its service since I do not use it. Live365 notified me that it would cancel the charge at the beginning of the next cycle of service in April 2010.

Here are some quotes from Live365 regarding its policies: "Thank you for writing to Live365.com. We're sorry to see that you'd like to cancel your Live365 account. I wanted to assure you that it is not our intention to go in and charge your account without any authorization and notice. We wanted to automatically charge the user's account so to eliminate the hassle of doing it themselves and avoid any unnecessary interruptions to their services. In terms of refunds, we don't usually offer refunds for cancellation of subscriptions. I apologize for any inconvenience caused upon our behalf."

This is not satisfactory; it is a rip-off.

Ostensibly, abuse is not limited to credit card companies whom the government is trying to reign in currently but also to firms who refuse to cancel charges on credit cards.

Jim
Arlington, Virginia
U.S.A.

This report was posted on Ripoff Report on 05/16/2009 08:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/live365/foster-city-california-94404/live365-company-refuses-to-cancel-my-service-and-refund-my-credit-card-until-2010-foster-c-452457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now