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Report: #989660

Complaint Review: loanDepot - Internet

  • Submitted:
  • Updated:
  • Reported By: Jackson from Denver — Denver Colorado United States of America
  • Author Not Confirmed What's this?
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  • loanDepot Town Centre Drive Internet United States of America

loanDepot I read a lot of information on this company that was negative and almost didn't do business Internet

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I was contaced by someone at this company after inquiring online on a banner popup.  I was asked a few questions & then was connected to Justin Butler who proported to be a licensed Mortgage Banker in my state.  I took the time to give enough information thinking I would get a quote but he insisted on obtaining my Social Security Number indicating that "as a responsible lender he was unable to give information that he couldn't guarantee in writing."  I told him I would not provide that type of information without first researching the company.  I went ahead & scheduled an appointment the following day & decided to do a number of internet searches, BBB, Trust Links, Ripoff Report & finally NMLS which I guess is the site that confirms licensing of the individual you've spoken with.  I found a lot of negative but after reviewing their website & the background of their Founder who was a former CEO of Lending Tree Loans I gave them shot.  Justin was professional & everything he said would happen did, from the appraisal process through the time line to close my loan.  I wound up contacting their Customer Service Department & was informed that they are the 2nd largest non-banking lender in the country which made all the negative comments make sense.  I felt compelled to share my positive experience as I'm a small business owner myself and the fact that there are unregulated / unverified sites that allow consumers to say just about anything which could literally put you out of business there should be a way to say good things as well.  I guess when you have a good experience you don't go running online so its not always a level playing field.  Great job Justin Butler & loanDepot

This report was posted on Ripoff Report on 01/01/2013 04:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/loandepot/internet/loandepot-i-read-a-lot-of-information-on-this-company-that-was-negative-and-almost-didnt-989660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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