Report: #1006055

Complaint Review: Local Sniper

  • Submitted: Wed, January 30, 2013
  • Updated: Wed, January 30, 2013
  • Reported By: Pielady — Murphysboro Illinois United States of America
  • Local Sniper

    United States of America

Local Sniper Jason and Susan King Never received software and was charged twice, looking to prosecute Internet

Show customers why they should trust your business over your competitors...

I ordered system Dec. 16th.  by Dec. 27th had not received software and was charged twice for the same product.   Asked for a refund and was told that they sent it to the refund dept.  Asked over a dozen times since then and keep getting the same answer.  Went to the refund dept.   The host company charged me twice and when asked for a refund (over a dozen times) was told that the case was closed.  Asked for a refund on Jan 11, was told that it was too late the time was up.   I told them to cancel because they tried to get more money from me and I stopped it.  If anyone has trouble, we are planning to prosecute them.  I believe that they are waiting till over the 60 days are up and say that it's too late for a refund.  There are many more of us who are asking for refunds and not getting them.   Pat, Murphysboro, Illinois.
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