Complaint Review: localnetlocalnet corp - Williamsville New York
- localnetlocalnet corp 170 Lawrence Bell Drive Williamsville, New York United States of America
- Phone:
- Web: localnet.com
- Category: Internet
localnetlocalnet corp One bad company Williamsville, New York
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I had signed up with localnet.com over the phone for their internet service, with the understanding that I could cancel within 30 days if I was not satisfied. I made the mistake of using my credit card instead of asking for paper billing. That was my first mistake. After using their internet for one day, I decided I needed a faster connection. I called the number I was given to cancel the service. I was told I can't cancel over the phone, that I needed to go to a certain link on localnet. I did, filled out all the info requested. I get an e-mail back within a short time, that this is not the proper site to cancel. I received a new link. Repeated everything on this site. Localnet had already charged me for the first month. I was told my account will remain open for a month and 2 days, even though I asked them to cancel. I disputed this charge on my credit card, and a rep called from the card company, and had set up a conference call with localnet. Their rep just repeated what was in the e-mails, and suggested I read the contract. When I told this hockey puck that I had signed up over the phone and didn't see a contract, he said "Oh well". As luck would have it, the CC company gave me credit fot the entire amount of $25.95. Please folks, don't give out your CC number, and don't sign up for monthly payments using your CC. This is a Rip-Off company. If you see this companies name anywhere, do not contact them.
This report was posted on Ripoff Report on 06/17/2011 02:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/localnetlocalnet-corp/williamsville-new-york-14221/localnetlocalnet-corp-one-bad-company-williamsville-new-york-742166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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