Complaint Review: LogMeIn.com -
- LogMeIn.com United States
LogMeIn.com LogMeIn Pro LogMeIn Increased rates and charged new card after old card cancelled. Internet
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We became one of thousands of customers of LogMeIn who were charged increased rates with no notification. The rates increased from free to over $350.00 per year without any notification to us. LogMeIn charged our credit card automatically without our realization or permission. THEN our credit card information was stolen and the bank cancelled the card. Somehow, LogMeIn got our NEW credit card number, expiration date, and security code and was able to charge the automatic annual renewal to the NEW card. We never gave them the new card information, nor authorized LogMeIn to charge against it. TERRIBLE BUSINES PRACTICE!! We will NEVER do business with any company that is affiliated in any way with LogMeIn.
This report was posted on Ripoff Report on 03/23/2018 07:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/logmeincom/logmeincom-logmein-pro-logmein-increased-rates-and-charged-new-card-after-old-card-cancel-1435630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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