Report: #1518875

Complaint Review: Lowe's Home Improvement - Potsdam New York

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Submitted: Mon, June 06, 2022
Updated: Mon, June 06, 2022
Reported By: Scott — New York Moira United States

Author Not Confirmed

Why?

Lowe's Home Improvement 61 Country Lane Potsdam, New York United States

Phone: (315) 268-6960
Web: lowes.com
Category: kitchen appliance, appliance insurance

Lowe's Home Improvement Lowe's Extended Protection PLan Refusing to honor Extended Warranty Potsdam New York

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We purchased a Samsung refrigerator in August 2022. The ice maker now leaks and Samsung states there are no parts available as the model has been discontinued. We have spent 2 1/2 months fighting with the Extended Warranty Plan to get the refrigerator replaced.

They keep wanting to send out the same repair company that has repeatedly stated they were advised by Samsung NO PARTS ARE AVAILABLE. I would advise anyone asking to save the money and not purchase the extended warranty as they refuse to pay for repairs or in this case replace the refrigerator.

Lowe's should not sell a plan that no one intends to honor.

This report was posted on Ripoff Report on 06/06/2022 07:45 AM and is a permanent record located here: https://www.ripoffreport.com/report/lowes-home-improvement/potsdam-new-york-extended-1518875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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