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Report: #1430853

Complaint Review: Maaco - Orange Park Florida

  • Submitted:
  • Updated:
  • Reported By: Jenny — Jacksonville Florida United States
  • Author Confirmed What's this?
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  • Maaco 310 blanding blvd Orange Park, Florida United States

Maaco They have taken 8 months to fix my truck and it is still not fixed Orange Park Florida

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On 7/6/17 iBook my truck to this location and had an estimate for repairs done, on 7/10/17 I paid a parts deposit to have the parts ordered so I wouldn't be without a vehicle while waiting on parts, on 8/7/17 I dropped the truck off to be repaired. Well due to the fact that they obviously can't due a proper estimate and listen they ended up waiting on parts anyway, and on 8/30/17 I was finally called to pick up my truck. Well they had installed the front bumper crooked, it had no headlights, no front grille, the old valance( they charged for a new one),they didnt replace the a/c condenser (also charged for) and it was obviously the wrong color. They did order the parts and put them inside the truck, however the head lights were wrong and They said ins wouldn't cover the stuff to be installed which was a lie. So they reordered the headlights and 5 months later (after me calling constantly) they finally called and said they had the right lights and to bring the truck back and they would fix it. They have now had it another 3 weeks and I am told it's still not fixed! They are using the excuse that they are waiting on supplements that should have been in the original estimate and come to find out have now been denied because it has been 8 months since the accident and the manager told the ins company that it couldn't have been from the accident even though it was pointed out in the original estimate along with other things that aren't going to get fixed because after 8 months I need my truck back!

This report was posted on Ripoff Report on 02/23/2018 04:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/maaco/orange-park-florida-32073/maaco-they-have-taken-8-months-to-fix-my-truck-and-it-is-still-not-fixed-orange-park-flori-1430853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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