Magazine Publishers Service representative, Carmine Capparello. Indignantly pushed me into accepting subscription, after I tried to cancel...and he said 'NO! he couldn't put my money back on my credit card. Montreal, Quebec. Quebec

On March 14, 2016. I got a phone call from a very nice lady, asking me to subscribe to Magazine Publisher Service. She gave me the details, so I said ok. She informed me that I will be receiving a call from her supervisor. Carmine Capparello called and asked me questions. He indignantly kept on asking questions, with a speedy tone of voice, and more or less telling me what to say, because I could not understand what he was saying. During this conversation, I began feeling overwhelmed and changed my mind about subscribing. After telling Carmine that I did not want the magazines, he told me that he had already taken the first payment out, from my credit card. I told him to put it back, and he said that he couldn't. At this time, I was getting angry...feeling distress. I then accepted, because he made it sound like I couldn't back out of my subscription. I told my husband, he got angry and called the company about a month later, because they were calling me constantly, about 6 times a day. My husband called the toll free number and talked to the manager, within the discussion, she played the recording of our conversation, but to my dismay, the section of the recording was removed, the part where I had asked Carmine to put my money back on my credit card.