• Report: #548241
Complaint Review:


  • Submitted: Thu, December 31, 2009
  • Updated: Thu, December 31, 2009

  • Reported By: HateBeingRippedOff — Sherman Texas United States of America
Internet United States of America

MAGIC JACK PHONE SERVICE "Free 30 Day Trial" NOT! Internet

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 I ordered Magic Jack on-line because of the 'free 30 day trial'. My credit card was charged the next day. I got on-line to cancel the account and had to chat with a customer service person for more than an hour to cancel it even though my order had not yet been shipped. They insisted that there was only a 'hold' on my credit card, but my card issuer said it was a charge and at the end of the day I believe them over a company that already has many, many reports against it about billing. I was no longer interested in trying their product if they have deceptive billing practices. Buyer beware!

This report was posted on Ripoff Report on 12/31/2009 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/magic-jack-phone-service/internet/magic-jack-phone-service-free-30-day-trial-not-internet-548241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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