Complaint Review: MagicJack - Internet
- MagicJack Internet United States of America
- Phone: 561-594-9787
- Web: www.magicjack.com/plus-v05/
- Category: Communications & Networking
MagicJack Held Hostage by MagicJack, Internet
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I have been trying to cancel MagicJack for a week. Today I sit here with no phone service. I wanted to reactivate my phone with At&t. That was supposed to have happened last Friday (March 2, 2012)
I cancelled MagicJack, sent back all the equipment and paid to "port out" my phone number. They still have not given me my number back. The day I cancelled they charged my bank account $80.00.
I have spent countless hours "chatting" with mindless reps. from MagicJack. Today I found a phone number and after waiting for 25 minutes for "the next available operator". She spoke with me for a few minutes and then hung up on me!
As a last resort, I asked At&t to assign me a new number. I will spend the next few weeks making sure everyone has my new number. Even today, when I call my old number, you can still hear the magicjack greeting. We have got to take action against this company, this has happened to too many people!
This report was posted on Ripoff Report on 03/05/2012 05:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magicjack/internet/magicjack-held-hostage-by-magicjack-internet-849129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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