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Report: #426965

Complaint Review: Magicjack - Internet

  • Submitted:
  • Updated:
  • Reported By: marcus hook Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Magicjack www.magicjack.com Internet U.S.A.

Magicjack when I first ordered on the phone they didn't take my address. Then they tried to tell me that my email address was someone elses a peson who lived in pittsburg. No matter what I told them it kept saying I was this other person. Iwound up paying for that ladies then they made me reorder an I paid again. Internet

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I first placed my order by phone, as it was all automated it didn't take my address, it told me one but it was wrong. Not knowing what to do I went online to try an contact them to straighten it out. When I finally got intouch with them, they proceded to tell me that my email address was registered to someone other then myself, they gave me her name an address, it was a woman who lived in pittsburg pa. as I had this email address for four yrs. I knew then I was being douped.

Every time I tried to correct the issue they continued to tell me it wasn't me, however I always got there email response at my address. Long story short I wound up paying for this other womans which I had ordered 2 jacks an 2years service which was around 70.00 $. When I never got my order they took it again this time it was for 1 jack an 1 yr. o I was charged again for this order of which I finally recieved. However I am still out my 70.00$ as they would not believe I wasn't the other lady even though my bank account info they took proved otherwise.

Rhonda
marcus hook, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 02/21/2009 04:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magicjack/internet/magicjack-when-i-first-ordered-on-the-phone-they-didnt-take-my-address-then-they-tried-t-426965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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