Complaint Review: Marine Federal Credit Union - Jacksonville North Carolina
- Marine Federal Credit Union Jacksonville, North Carolina United States
- Phone:
- Web: www.marinefederal.org
- Category: RIP-OFF , Collections , credit card, Creditcard Fraud Processing, Rip off
Marine Federal Credit Union MFCU Sub-par service-lack of professionalism Jacksonville North Carolina
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I sent 4 emails requesting contact regarding fraudulent activity. I left a few messages for someone to contact me about the same. I asked for my credit line be closed until it was cleared up. No one contacted me, the transactions remain on my credit card (over 8 months later) and collect interest. I just received a letter in the mail from an attorney's office saying I owe the full balance, including these transactions.
I spoke to the call center several times and they had no clue who to route me to. One person passed me to another before I had to leave a voicemail that went unanswered. This credit union is self serving and doesn't care about the members who keep it in business. Profits are what they are after not the "member service" they claim they stand for. I am a former employee and left when the executives changed. I should have broke all ties at that time however hoped for the best. I was seriously mistaken. I do NOT recommend this credit union to anyone.
This report was posted on Ripoff Report on 06/19/2018 07:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/marine-federal-credit-union/jacksonville-north-carolina/marine-federal-credit-union-mfcu-sub-par-service-lack-of-professionalism-jacksonville-nor-1448025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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