Marsh Landscape Services Owner: Mike Marsh DO NOT HIRE THIS COMPANY!!! I was very disappointed with this company. Everything started out well. We met with Mike Marsh the owner who came when he said he would and decided to hire this company for our 500 sq ft paver patio with a wall and fire pit and steps. The selling point was that he offered a 10 year guarantee/warranty no matter what happened to it, they would come out and fix/repair/replace at anytime. We thought this was a great selling point. We had other companies come out and we were not sure if we wanted a paver or a stamped concrete patio. Westerville Ohio

Do not hire this company!!! I was very disappointed with this company. Everything started out well. We met with Mike Marsh the owner who came when he said he would and decided to hire this company for our 500 sq ft paver patio with a wall and fire pit and steps. The selling point was that he offered a 10 year guarantee/warranty no matter what happened to it, they would come out and fix/repair/replace at anytime. We thought this was a great selling point. We had other companies come out and we were not sure if we wanted a paver or a stamped concrete patio. But after that, we decided to go with this company and do the paver patio. They started the patio on time and it looked great. Mike and his crew were very nice. I should mention we had to pay half up front and we did.

The patio went as planned. On the last day they were there he (Mike the owner) wanted to collect the remainder of the payment and they still needed to come back and do the final sanding and bring us the proper paper work and warranty information. He was also suppose to add some steps off the end of it which were not yet paid for. Shame on me but I went ahead and paid him the rest of the money. I trusted this professional and took him at his word. I said no hurry, if he didnt get there that week the following was fine.

The next week came and the front corner of the patio had already started to sink and the bricks were moving. Some of the bricks on the wall that they built came unglued. We had contacted him and let him know and he said no problem they would fix all of this. That week came and went and they never came. We contacted him numerous times the following week and he made numerous promises of when they would be back on certain days and again, never showed. Mike showed up one Saturday and spray painted on the dirt where the issues were, apologized that it had not yet been done, and he promised they would be there the upcoming Monday night or Tuesday.

Of course that never happened. Its now been 4 weeks later we called, texted, emailed and surprise...no response to any form of communication! Our last attempt stated that if we didn't hear back from him by that Friday, we would be filing a BBB complaint. Never heard back from him. It's now been 6 weeks, the patio has continued to sink in that corner, bricks from the wall are unglued, it still needs sanded, we have no warranty paperwork (which doesn't matter because we've figured out there is no guarantee of his work since he doesn't respond) and I forgot to mention that he laid temporary steps off the back of the patio as a courtesy until he could come back and lay the real ones.

I thought that was nice of him, but when you walked on them, they sunk and several people have fallen on or off of them. I filed a BBB complaint in May and he has not responded to them. Needless to say I'm very disappointed in this company. Mike seemed very nice and trustworthy and now we have to hire someone else to come back and fix his mistakes. I had referred this company to friends before he never came back and of course would NEVER refer this company again. Obviously I have since gone back to these friends and told them NOT to use this company. This is unfortunate because word of mouth does a lot for someone's business. I'm only writing this because I don't want this to happen to someone else. I feel that this company really took advantage of us.