Report: #1015654

Complaint Review: Master Spas

  • Submitted: Sun, February 17, 2013
  • Updated: Sun, February 17, 2013
  • Reported By: Robert B — Arvin California United States of America
  • Master Spas
    6927 Lincoln Parkway
    Ft Wayne, Indiana
    United States of America

Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana

Show customers why they should trust your business over your competitors...

I would have purchased a Twighlight spa yesterday from Ron (said his store was in Hollister) at the Master Spas Bakersfield Spa, Pool & BBQ show, except for ONE thing!

When I asked about 12 months same as cash financing, he replied that they add 8% to the purchase price to cover their cost to finance 12 months same as cash. Right there it told me I was NOT dealing with a reputable saleperson or company. It's not only false advertising, it's the classic 'bait & switch'. All advertising for this event state 12 months same as cash financing.

Also, this should have been called The Master Spa Show, not the Bakersfield Spa, Pool & BBQ Show. Master Spa was the only company there. I feel like you wasted my time with your deceptive advertising practices and the tactic employed by your salespeople.

I will be filing a complaint with the BBB and also the Bakersfield Convention Center where the event was held.
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