• Report: #872057
Complaint Review:

Mattress Firm

  • Submitted: Sun, April 22, 2012
  • Updated: Sun, April 22, 2012

  • Reported By: Roberto — Kissimmee Florida United States of America
Mattress Firm
1255 W Osceola Pkwy. Kissimmee, Florida United States of America
  • Phone: 407-343-9796
  • Web:
  • Category: Liars

Mattress Firm I cant sleep on my new mattress. Kissimmee, Florida

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I recently purchased a top of the line Sterns and Foster mattress. This was a floor model. The salesman did tell me that they had a no return policy on floor model. However he did guarantee me that I would not encounter any problems with this high quality mattress.

I paid $839.95 for a mattress that I enjoyed for less than a month. The padding has bulged out of one side of the mattress. I contacted the salesman who could only suggest that I contact Sealy for assistance. Sealy informed me that they would not honor any warrenty on a floor model.

This should not be allowed to happen to people doing business with reputible companies. Im on a fixed income, saved up nearly a thousand dollars to able to sleep on a high quality firm mattress. This is not fair.

This report was posted on Ripoff Report on 04/22/2012 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mattress-firm/kissimmee-florida-34741/mattress-firm-i-cant-sleep-on-my-new-mattress-kissimmee-florida-872057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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