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Report: #1176985

Complaint Review: Maytag - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Rita — modesto California
  • Author Not Confirmed What's this?
  • Why?
  • Maytag Nationwide USA

Maytag Whirpool Waiting for warranty washer replacement for 6 months modesto Nationwide

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Control panel went out on 8 month old Maytag Washer model MHWE950WW01.  Parts are no longer available. Washer has been discontinued.  (Maybe because it sucks. They replaced the entire drum/tub at 2 months)   After 3 months of waiting on hold and for them to call back, Maytag finally agreed to send a free replacement washer under warranty.  I wanted a matching dryer, so I had to pay for it.  They will not let me keep the dryer purchased with the broken washer.  So I had to pay for 2 dryers.  Have been waiting 6 months for the replacement washer.  They charged my credit card and sent the matching dryer at 5 months.  Have made more than 10 phone calls with waits of 30-70 minutes before talking with someone.  The department I need to talk with is never available and they will not give me direct line or email.  They are not calling me back or sending the washer. 

This report was posted on Ripoff Report on 09/15/2014 04:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/maytag/nationwide/maytag-whirpool-waiting-for-warranty-washer-replacement-for-6-months-modesto-nationwide-1176985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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