Complaint Review: MCI
- Category: Cellular Phone Companies
I called them several times and their excuse was they had trouble with the spelling of my city. Keep in mind, that I just got a bill in the mail for $19 and paid it. I called weekly about the voice mail not working. Customer service reps, if that is what you want to call them, were unprofessional, unhelpful and just plain ignorant. I finally received a bill two months later fro almost $200.
I called them immediately and they told me that I had to pay that or my service will be turned off. On 9/23, I requested that service be disconnected. As of this day 10/11/02, service is still on and I am being charged. No one has ever helped me when I called, I just got excuse after excuse.
I am not going to pay for what I did not use and I am taking them to court.
This report was posted on Ripoff Report on 10/11/2002 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mci/sunnyvale-california-94086/mci-the-neighborhood-ripoff-they-cannot-disconnect-my-service-and-still-be-billing-me-sunn-32332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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