Report: #451679

Complaint Review: Merchant Express/ "Dr.Wilson Briggs"

  • Submitted: Wed, May 13, 2009
  • Updated: Tue, December 01, 2009
  • Reported By: Johnstown New York
  • Merchant Express/ "Dr.Wilson Briggs"

Merchant Express/ "Dr.Wilson Briggs" Phony money order scam for item on craigslist Internet

*Consumer Comment: going thru same thing

*UPDATE Employee: Wrong Company not Merchant Express

*Consumer Comment: You were born under a rock!

Show customers why they should trust your business over your competitors...

was selling my new iPhone on craigslist for $150. This guy claiming to be a Dr. in Utah, offered me a hefty sum for the phone and asked me to ship it to his son who lives in Enugu, Nigeria. He told me it was a birthday present for his son and he was willing to pay double my asking price. He pressed the issue of urgency. He said he he could not pick it up because of his location and schedule and that he would send a money order through this company merchant express.

I received an email from Merchant express telling me that I had a money order waiting to be delivered to my front door as soon as I sent shipping confirmation. I checked out their website and it seemed legitimate at first. I was all ready to mail it to Nigeria and the two women behind the counter at the post office warned me about the scams happening in Nigeria, specifically with small electronics.

There is always supposedly money waiting for you, waiting for shipping confirmation, and when you give it to them, they are gone, and so is your money! I was ready to send it out! I had placed the small box on the counter and asked how much to send to Nigeria. They looked at me and said "Do you have your cash for that in your hand?" and I said "No," to which they said "it's a scam, don't do it." If it hadn't been for those ladies, I would be down and iPhone and they money I would have gotten for it.

"Dr. Briggs" gave me a sad story about the last guy not actually shipping his items after he sent money, and how another guy sent a broken laptop, etc. He said "pls lets trust each other". He is shameless!

After leaving the post office, I settled on a local buyer. I went home and re-examined the merchant express email, and I caught at least 10 typos and grammatical errors... and the guy gave me a phony zip code (of his own address in Utah)....He gave me 19809.. a zip in Delaware!!!! I feel so naive after finding this out!

Here were all of my red flags:
1) A buyer on Craigslist supposedly located in Utah, searching on the Albany, NY craigslist. That should have been enough for me....why would anyone in their right mind do that? I even checked out the craigslist in Salt Lake City, and of course, there were people selling their newly used iPhones. RED FLAG!

2) He offered more than double what I asked, and offered 170 for shipping costs. For the amount he was willing to pay, he could have gone onto Apple's website and bought a new one and had it shipped to his son himself.

3) His grammar was terrible. From all of the research I've done today, this is a definite red flag to know you are being scammed.

4) Merchant Express' website did NOT HAVE a money order icon. I searched on their site engine and checked the site map. It is a phony company with a convincing facade. There is a number, but you can't seem to get through. The email address that they use to mail you money order notification and ask you to reply to is

I've been looking online all night, and this scam is prevalent. It is always Nigeria, and it is usually a birthday gift for a son. The name can be either English or African sounding. It is always set up through a money order given when shipping confirmation is sent, and they sometimes even use PayPal facades. I've read a number of stories that the scammer used a fraudulent paypal. This is tough, because paypal is clearly a legitimate company, so BEWARE! It should always work that the seller receives payment, then ships out the goods, NOT the other way around. If you have someone setting up a deal like that, be suspicious.


Johnstown, New York
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This report was posted on Ripoff Report on 05/13/2009 09:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

going thru same thing

AUTHOR: lisa - (United States of America)

i am going thru the same thing right now for my psp saying it is for a xmas present for his son who is living with his mother at the embassy. i got all the emails from merchant express. and its probably the same person too. he is a doctor in utah. etc etc same exact thing. i emailed him back and told him i wouldnt ship it until i had the money first and now he is threatening to come after me if i dont send it before i get my money. so i emailed him back saying i wanted to verify everything and nothing was open yer(its not even 7am) to which this dr emailed back saying thats ok you can do it tomorrow when things open up .i dont have time to be cheated by this im not trying to sell my stuff to sell it i just wanted an honest buyer to buy it asap so i could go home due to unforseen circumstance and after reading everything lookd like i was almost scamed.
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#2 UPDATE Employee

Wrong Company not Merchant Express

AUTHOR: Tanya Hannon - (U.S.A.)

The article that was written regarding Merchant Express and Dr. Briggs is referring to Merchants Express Money Order. You can go to
and read about their company.
Again, wrong company. NOT Merchant Express it should have read 'Merchants Express Money Order.
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#3 Consumer Comment

You were born under a rock!

AUTHOR: Retailoperations - (U.S.A.)

First off you feel for the biggest scam thats been around for at least 10 years. Everyone knows you dont ship to Nigeria. Typical NY person goes off and blames everyone except themselves for what happen. First off the merchant processing company didnt scam you, you go off and blame everyone else besides yourself.

The first thing any merchant processing company says, is ship it to the billable address of the credit card. sign that on a contract! Didnt you ever think for second, guess not, that when people steal credit cards, the first thing they want you to do is ship it to another address other then the card holders billable address...why do you think that is!

Non one is to blame except yourself, the only way fraud is initiated is if the person that ships out the item is stupid enough to fall for it! People can try to commit fraud left and right, but its up to you to finalize it. People nowadays want everything done for them and they are becoming lazy and lazier by the day!

This one is 100% you and no one else!
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