Mercury Insurance Group Jerry Wenze No give me a good service and the specialist do not know nothing about his job Brea California

Mercury Insurance does not qualify his Claims Specialist.  Jerry Wenze did not give a good service, He did not about the claim IY012021-81, He contacted many companies to came to my house only for look, they charge 811.00 and 512.00.  I called in many opportunities that the companies that He sent me was very agressive and did not do any job, it was september 15, 2015.  Those two companies Jerry Wenze call me for put a cover in my roof, But they did not put anything, the company that Jerry Wenze Look and leave. 

On September 18, 2015 the ceiling of my living room was in the floor.  I called many times and He did not attention, only told me that sent me more companies to came to my home.  I explain that I do not need companies to work.  Please do not sent me, but He was upset and told me that I must to acept companies that He sent me.  I would like another specialist more competent that I can talk with him.  He only call me for intimidate.

Please sent me another Claim Specialist.  I paid very years the insurance for my home, at lease we need somebody to help me, no this kind of person.