• Report: #964165
Complaint Review:

Midwest Merchant services. Stephanie Bowlin

  • Submitted: Sat, November 03, 2012
  • Updated: Mon, November 05, 2012

  • Reported By: ganged bang in a bathroom — Flagstaff Kansas United States of America
Midwest Merchant services. Stephanie Bowlin
15036 West 106th Street Lenexa, Kansas United States of America

Midwest Merchant services. Stephanie Bowlin Marcheta Bowlin, Stephanie Bowlin Fraud Lenexa, Kansas

*Author of original report: Midwest Merchant Services

*REBUTTAL Owner of company: Disputing the Above Complaint

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$500 dollar cancellation or a $1000 de- conversion fee? Those pale in comparison to what this company did to me. If you are a merchant with this company beware, this is a horrible company. They have graduated to double billing in addition to customer service that offers nothing more than Stephanie Bowlin telling you they will sue you. I called to cancel and was greeted with "you are locked in to 36 month agreement" and you are going to billed $500 even though they didn't look at my account. I have a signed agreement by the President Marcheta Bowlin that says I am on a one year agreement, it's been 2 years and they are  not honoring this agreement. My bank has confirmed that this company has been charging me twice the amount I should be paying. It's simple, they billed me and then did it again in the same month. This is illegal and nowhere in my contract does it state that they can do this. I have retained an attorney and I will get my money back. I suggest if you are with this company to not only call them and cancel, but retain an attorney. 

This report was posted on Ripoff Report on 11/03/2012 09:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/midwest-merchant-services-stephanie-bowlin/lenexa-kansas-66215/midwest-merchant-services-stephanie-bowlin-marcheta-bowlin-stephanie-bowlin-fraud-lenex-964165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Midwest Merchant Services

AUTHOR: ganged bang in a bathroom - (United States of America)

Ok lets start from the beginning: 

1. Marcheta and Stephanie bowlin did not file the police report, instead told an employee "help protect our business and file this." 
2. Marcheta Bowlin also gave a blank non-compete agreement to said employee and said "make this signature happen."

3. I am witness to Stephanie Bowlin transposing signatures (fraud) on contracts and agreements.

4. I had a sexual relationship with Stephanie, and so did 2 other employee's. The individual who sold them  their furniture had a sexual relationship with her as well.(just to name a few)

5. I left the company or was fired after my relationship was over with the owner.

6. They are currently looking at a class action lawsuit for defrauding merchants. 

7. I spent every Friday night with Marcheta and Stephanie at Ameristar Casino drinking and watching Marcheta spend thousands of dollars gambling and drinking. (not illegal however when its merchants money it is.)  She has a terrible gambling and drinking problem. She got so drunk on many occasions she couldn't drive. 

Details details, the bottom line is this.  you as a merchant probably don't have time to deal with this. if you are currently with this company. Ask yourself this, do you want a company like this touching your money?????? 

Doug Betts if you are reading this, If I were you ask Marcheta if she had a meeting with a lawyer this week. you are tied to them and liable for the fraud they have committed. Your assets will be used to pay back the over 200 merchants they have defrauded.

Stay posted as many more merchants will be posting not only their frustration but names. 

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#2 REBUTTAL Owner of company

Disputing the Above Complaint

AUTHOR: Owner - (United States of America)

Please see the below letter, which shows an apology from the ex-employee, Thomas Jennings, that continuously harasses this company as well as several of the owners and co-workers from MMS. 

He was terminated from MMS almost 2 years ago because of his love for alcohol.  His family currently resides in Olathe, KS and the authorities believes he resides in Colorado.

 Based upon his egregious behavior and attacks our clients, we pressed felony stalking charges against him. The Lenexa Police Department has made several attempts to find him to make the appropriate arrest.  He is known for having several aliases and will not stop harassing the company,
our clients as well as employees and the owners. 

In the letter, you will find Thomas Jennings apologizes several times for his behavior, comment specific to egregious internet postings such as this.  

Thank you,

I hope this letter this finds you well and in a good health.

I have written this letter a hundred times trying to craft it perfectly and or hit the mark in a poignant and concise fashion. However I struggled time and time again for 2 reasons. The 1st reason: I was either drinking, had drinks or hadn't been sober longer than an 8-5 period. The lack of clarity and alcohol induced emotion came thru in every word. The 2nd reason: I kept ruining the apology with excuses.

 So I wanted to have a substantial amount of sobriety under my belt before I wrote something and sent it to you. I believe I owed you, SJB and myself at least that. I have not had a drink in several months now and it may not seem like much, but if you know me (and you do) it's a small accomplishment.

I am truly sorry for deceiving to you that day at MMS cc the dentist appointment. It was out of character and completely disrespectful to you in a professional and personal manner.
After that day instead of thinking about my actions I avoided the pain and shame by using alcohol
to run or hide from responsibilities as a human being. The destructive behavior continued and actions got even worse and more vindictive by splattering ugly words about MMS and
SJB on the Internet. I was and still am extremely ashamed of my actions and the hurt that I caused.

I got to the point where enough was enough; my life was spiraling out of control. I was sitting in my apartment when the police showed up knocking at my door. I don't think you or SJB called them but I have a certain person in mind that might have. Regardless, I decided to take care of my past legal
problems and start by facing them. I had a DUI and Assault charge pending. So I went to Colorado to face the music and turned myself in after running for 6 years. I faced 8 years in prison, however
a number of mitigating factors played in and did 2 weeks in county jail. So it goes without saying a huge monkey was off my back and the future has promise.

 I cannot do anything about the past except learn from it and not repeat it. I just wanted you to know that I am sorry. I will say I have contacted 2 companies that have quoted me some prices
on getting rid of the Internet postings. I am more than willing to take care of that with your and SJB's permission.

I also would like to take this opportunity to thank you for the many opportunities you provided me while working at MMS. Quitting drinking was quite a challenge but not nearly as difficult as losing the friendship I had developed with you and SJB.

So in the interest of not writing a novel (believe I could, lol) I wanted to reach out and acknowledge my poor actions and apologize. I would also like to ask your blessing to reach out to SJB to convey a similar message.

Thank you!

"True remorse is never just regret over consequences; it is regret over motive."

If you wish to respond I can be reached at the below address or by phone at 913 999 5087, I hope you have a great spring and productive year.

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