Complaint Review: MINEEDS.COM
MINEEDS.COM MiNeeds, Inc. WORST LEADS EVER, TERRIBLE CUSTOMER SERVICE, POSSIBLE FRAUD SEATTLE, Washington
*Consumer Comment: Mineeds is a scam!
*REBUTTAL Individual responds: My experience with mineeds
*General Comment: I think you should give it a try
*UPDATE Employee: MiNeeds Customer Support
About a week later I finished filling out my profile and noticed that they had my company miscategorized in their system. I called several times and eventually spoke with Sybil Rice who said she would take care of it and also promised better lead quality.
At this point I had been sent roughly 5 leads. All of them were duds. Some of the people I called back acted like they had no clue as to why I was calling. It was almost as if they had just paid people to pretend to be a legitimate lead.
After a month of this crap I tried to reach Sybil again who is now conveniently on vacation. Her replacement Quala@mineeds.com has yet to return any of my emails or calls.
I called last week to cancel my service and get a refund for the last charge of $99. I was told by someone there that it would be process in 48 hours. 1 week later I am having to call my bank to issue a chargeback as it was not taken care of.
Other numbers they use are 206-778-4535 and 206-355-4240
Do not engage this company. I have never had such a bad experience with a lead generation company and have used quite a few for my business. The leads are absolute sh*t and their customer service is mind-numbingly awful.
Dear Mineeds. You don't get to pawn your crap off on us like this without a consequence. I will also be reporting you the FTC and every other scam and fraud organization I can find.
F&ck you and thanks for wasting my time.
This report was posted on Ripoff Report on 04/22/2013 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mineedscom/seattle-washington-98104/mineedscom-mineeds-inc-worst-leads-ever-terrible-customer-service-possible-fraud-seat-1045163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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