Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #582290

Complaint Review: Mortgage Investors Corporation | Ripoff Report Verified™ …businesses you can trust. Commitment to customer satisfaction. MIC has been a mortgage lender since 1938, focused on providing safe Department of Veterans Affairs guaranteed loans to our nations service members and veterans, even though these difficult financial times. - saint petersburg Florida

  • Submitted:
  • Updated:
  • Reported By: Dale — Evleleth Minnesota United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Mortgage Investors Corporation | Ripoff Report Verified™ …businesses you can trust. Commitment to customer satisfaction. MIC has been a mortgage lender since 1938, focused on providing safe Department of Veterans Affairs guaranteed loans to our nations service members and veterans, even though these difficult financial times. 6090 central avenue saint petersburg, Florida United States of America

Mortgage Investors Corporation REVIEW: Mortgage Investors Corporation / Amerigroup Mortgage Corporation commitment to 100% client satisfaction, MIC implemented strategic changes to insure clients success, focusing on finding ways to help service members and veterans protect their homes and lower their monthly mortgage payments even in the sort of challenging market we face today.


*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service Mortgage Investors Corporation / Amerigroup Mortgage Corporation pledges to always resolve any issues, feel safe, confident & secure when doing business with MIC.

*UPDATE Employee: Mortgage Investor Corp NOT Group

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

SPECIAL UPDATE: September 22 2014: Mortgage Investors Corporation remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Mortgage Investors Corporation is truly dedicated to making sure their customers are satisfied and that any complaints which  do arise are addressed promptly and fairly.

To date, Mortgage Investors Corporation has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, Mortgage Investors Corporation has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Mortgage Investors Corporation remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
 Mortgage Investors Corporation is Rip-off Report Verified

Ripoff Report REVIEW:

Editors UPDATE: Positive Rating and Recognition has been given to mortgage-companies/mortgage-investors-c/mortgage-investors-corporation-ddd29.htm for its Commitment to Excellence in customer service.

Rip-off Reports investigation of Mortgage Investors Corporation / Amerigroup Mortgage Corporation uncovers an ongoing commitment to total client satisfaction. This means that clients can expect that MIC will always work towards finding a mutually satisfactory resolution to any complaints or concerns. MIC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services MIC offers and the support for those services.

One top executive in the mortgage lending business stated to Ripoff Report, that MICs chairmans personal philosophy is that service members and veterans are a different class of citizens who deserve the best this nation and his company have to offer in return for their sacrifices to this country. MIC must listen to our clients and respond properly. This is the best way to ensure MIC will maintain a successful enterprise both now and in many years to come.

Another top executive of the company stated to Rip-off Report, that the Chairmans personal business philosophy is based on the premise that MIC strives to add value in its services. We understand that a successful business model is based on value-added services, and client care. MICs mission statement says it all; "Our goal is to provide our clients the best quality, value and professional excellence in the industry." Some of the other things Rip Off Report learned in the course of its investigation: MICs business was established in 1938 to provide borrowers with home loans and realize their dreams of homeownership. MIC has provided hundreds of thousands of service members and veterans with a new home loan that saved every borrower thousands of dollars over the lives of their loans, lowering their monthly mortgage payments and improving their financial positions. MICs unique business model has made it the leading Department of Veterans Affairs guaranteed refinance provider.

Ripoff Report has confirmed that MIC takes quality control very seriously. MIC has recently put a lot of effort into ramping up its Customer Service team and client relation processes including full time availability to borrowers to assist with any issues that develop. Rip-off Report was pleased to learn that MICs past and current approach to business is focused on its pledge to total commitment towards client satisfaction.

MIC recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation MIC has made organizational changes allowing her clients a more streamlined approach to problem resolution and a total overall commitment to her client experience.

In summary, after our investigation, which included discussions with MICs Chairman and President and many of its current associates, Rip-off Report is convinced that MIC has been and is committed to quality delivery of services resulting in total customer satisfaction.

Read more about Mortgage Investors Corporations Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

=====================

Mortgage investors group Strongarm tactics by a company who doesn't take no for an answer saint petersburg, Florida

 

I blieve this company mortgage invesotrs is  a ripoff.  For exmple, they called me last year in 2009 and asked if  I could give them 15  minutes of their time.  Well, that 15 minutes turned into around 1 and a half hours.

They started off telling me about their company and how they have helped thousands of vets.  I listened but didn't like what I was hearing, but decided to go along with them anyhow. 

The rep asked me for a check for a down payment, and I couldn't figure this out, so he contacted his supervisor and I talked to the supervisor and he agreed to $150.00.  After a few weeks they called me up and said they couldn't do business with me.

 

Now to March 2010, they have been calling 3 to 4 times a day for the last 30 days.  When I talk to them the rep says we are just asking for 15 minutes of your time.  When I say I don't want to do this they say well wouldn't you want to save alot of money.

they also say why don't you want to do this? You will save lots of money, How about if we send out a rep.  I talked to them for about 30 minutes, and the lady wouldn't take no for an answer. So I finally agreed to another meeting, but cancelled the next day.

When I cancelled, the rep said well let me get you to someone who can help.  I hung up on them.  Now March 17th,  they called 2 times today.  They won't leave me alone and their rates are not as good as they appear to be.

This company gives mortgage companies a very bad name.

This report was posted on Ripoff Report on 03/17/2010 07:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mortgage-investors-corporation-ripoff-report-verified-businesses-you-can-trust-commitment-to-customer-satisfaction-mic-has-been-a-mortgage-lender-since-1938-focused-on-providing-safe-department-of-veterans-affairs-guaranteed-loans-to-our-nations-service-members-and-veterans-even-though-these-difficult-financial-times/saint-petersburg-florida-33707/mortgage-investors-corporation-review-mortgage-investors-corporation-amerigroup-mortgag-582290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Mortgage Investor Corp NOT Group

AUTHOR: Kevin Rhea - (United States of America)

POSTED: Thursday, July 07, 2011

This is simply a clarification. The author is talking about Mortgage Investors Corp not Mortgage Investors Group out of Knoxville, TN. They are not related in anyway. The website he references is clearly Mortgage Investors Corp and not Group. We do not have and never have had a branch in Florida.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now