• Report: #884003
Complaint Review:

Mr. Transmission

  • Submitted: Thu, May 17, 2012
  • Updated: Thu, May 17, 2012

  • Reported By: Bo Knows — Columbus Georgia United States of America
Mr. Transmission
1801 Manchester Expy Columbus, Georgia United States of America

Mr. Transmission Sham artist, deceptive diagnosis, and waste of time & money! Columbus Georgia

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The new owner is as bad or worse than the previous owner.  Michael Mays is very rude and unprofessional.  After tearing down the transmission, they wanted $3000 to repair it.  Car is only worth about 2K so I declined and instructed them to put it back together - it was still drivable.  Went to pick it up 3 days later and they hadn't even started to put it back together.  I was really mad so Mike and I agreed to a reduced amount of $1800 paid in advance.

After 8 weeks, they said it was completed but the car was in the exact same condition as when i brought it in.  So I took it back and they spent the next 6 additional weeks "working" on it.  After many contentious conversations, I finally get the car back.  However, "fixed" seems to be a subjective term for Mike and Mr. Transmission. 

The car vibrates during acceleration and leaks transmission fluid.  I check the fluid level the next day and it was 2 full quarts overfilled!  You would think they could properly fill a transmission but no.  I have since had the leak diagnosed by a non-transmission shop and they showed me that they left the gasket off the differential cover.  They just tried to use a silicone goop to seal it.  Very "shade tree" if you ask me.

The experience was so bad that I won't even consider using their warranty.  I know Mike also owns the Mr. Transmission in Auburn, Alabama so I would avoid that place too.  I checked the local Better Business Bureau and they have a F rating with over 20 unresolved complaints.  Avoid this sham repair shop and take your business elsewhere.  You can't possible do worse.

This report was posted on Ripoff Report on 05/17/2012 07:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mr-transmission/columbus-georgia-31904/mr-transmission-sham-artist-deceptive-diagnosis-and-waste-of-time-money-columbus-ge-884003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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