• Report: #893362
Complaint Review:


  • Submitted: Tue, June 05, 2012
  • Updated: Tue, June 05, 2012

  • Reported By: 1stCav — Amarillo Texas United States of America
redmond, Washington United States of America

MS.net Microsoft Can not cancel by phone redmond, Washington

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We never contracted for msn.net. We run Linux on our computers. I was astonished to discover monthly charges of 18.95 from Feb/16 through May/29 of 2012 for a total of $75.80 thus far.. Somehow, MSN has our Debit Card number. The only way to cancel msn.net is to call 800-386-5550.

However, they will NOT cancel if you cannot give the person's name and email address that signed up for the service. We do not know who authorized the service. MSN will not reveal who signed up for the service over the telephone. MSN will not mail us any information.

Pure fraud.

This report was posted on Ripoff Report on 06/05/2012 03:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/msnet/redmond-washington-/msnet-microsoft-can-not-cancel-by-phone-redmond-washington-893362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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