Report: #106515

Complaint Review: Mwi Galleria

  • Submitted: Wed, September 01, 2004
  • Updated: Wed, September 08, 2004
  • Reported By: mtl Quebec
  • Mwi Galleria
    1801 Mcgill College
    Montreal, Quebec
    Canada

Mwi Galleria rip-off! Fraudulent billing! Montreal Quebec

*REBUTTAL Individual responds: Took $200 from my account without authorization!

Show customers why they should trust your business over your competitors...

I received my MBNA credit card bill and found a charge of over $100 with no explanation and for which I have no knowledge. Upon calling the company without any questioning by the agent he very quickly and politely offered to reverse the charge and any applicable fees, and gave me a confirmation number.

This quick action to me a customer service manager in a company is indicative of the company having too many such claims and thus are not worried about its financial implications which means that for every one that complains there are many that simply pay the bill no questions asked. This is fraud and they are willingly serding arbitrary charges to the credit company.

Pedro
mtl, Quebec
Canada
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This report was posted on Ripoff Report on 09/01/2004 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mwi-galleria/montreal-quebec-h3a-2n4/mwi-galleria-rip-off-fraudulent-billing-montreal-quebec-106515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Took $200 from my account without authorization!

AUTHOR: Lenora - (U.S.A.)

Took money from my account. When I called, they agreed that they were wrong and would replace it. This happened yesterday but has not been corrected yet.
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