• Report: #55036
Complaint Review:


  • Submitted: Wed, April 30, 2003
  • Updated: Sun, August 01, 2004

  • Reported By:BETHANY Oklahoma
DEALPASS.COM , Connecticut U.S.A.

MWI*VALUEMAX /DEALPASS.COM ripoff fraudulent ripoff business the business that doesn't give a dam victimized many consumers DEALPASS.COM CONNETICUT Connecticut *EDitor's suggestion on how to get your money back for fraudulent charges to your bank account!

*Consumer Comment: Stolen money

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A Company called DealPass E-mailed me about a 60 day trial to see if we were interested in using their discounted Travel rates for all types of things as Hotels, Rental cars, Theme parks, etc.
We travel in large groups because we have two reunions a year.

I knew that It would not take me 60 days to decide if it was worth it, so for the first time ever, I agreed to a 60 day trial.

At the end of the trial, If you wanted to be a member, they would charge you a flat fee annually.
This was told after I had agreed to their trial.
I cancelled my membership within 30 days, and never thought anything else about it.

When I noticed 8 (eight) checks had bounced, I started to look into my account.
There was a charge for 139.95 on 2/25/03 with the name mwi*valuemax 1-888-205-2257.

We called the number and could not get a straight answer other than they said I had been sent information during my trial period with DealPass and it stated that I would be charged after the 30 day trial period.
I had the bank reverse the 139.95, but the company would not take the 8 NSF fee's off.

I have a written copy of the letter stating it was a 60 day trial and signed by the head manager.
valumax is affiliated with Dealpass and this is how they rip people off. This has caused a hardship on us and we have not been able to keep a credit balance since this incident.

We are fixing to lose our checking account and now are about to lose our privledges to write checks.
I e-mailed the manager and he did treated me like a piece of dog dirty and said that they were not responsible and kept insisting that I had received something from valumax and I was lying.

My husband called and is a SGT with the police department. It did not phase him.
I am taking all my information to my Bank today to see what can be done. These people do not care who they hurt or whose lifes they ruin. they are only concerned about their money. Please file any complaints you have with these people.

BETHANY, Oklahoma

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
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We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

Click here to read other Rip Off Reports on MWI Connections / MWI Homeswork / MWI Essentials

CLICK HERE ...*EDitor's NOTICE ..MWI Lawsuit filed

This report was posted on Ripoff Report on 04/30/2003 06:02 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mwi-valuemax/connecticut/mwivaluemax-dealpasscom-ripoff-fraudulent-ripoff-business-the-business-that-doesnt-giv-55036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Stolen money

AUTHOR: Steven - (U.S.A.)

this company has just stolen 10.95 from me. Right now im working on getting it reversed.
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