Complaint Review: NAMCO
NAMCO refuses to help with collapsed pool. States must email Asahi Parts support. Branchbrook New Jersey
Purchased a pool from NAMCO in April 2010. One occasion, the liner split and they refused to replace it. Now on August 24, 2014 the pool split and collapsed, taking a wall out of my garage and is posing a danger. The customer service number from NAMCO gave me a site to email, Asahi Parts and could not help me any further. I find it funny that this Asahi does not even have a telephone number. The pool is still collapsed in my yard and I have no clue as to how to remove it because it poses a danger to the young ones or do I need to leave it forever until someone answers the email? In my email I enclosed a picture of my collapsed pool, asked for an immediate response and left my phone number, and also asked if I need to contact a lawyer. While I was searching for answers on the internet I came upon many complaints and seen that many of NAMCO's stores have shut down, including the one I purchased the pool from, how convenient. [continued below]....
PS NAMCO's pool chemicals sucked. The last purchases were from Leslies which kept my pool clean and clear along with a guarantee.
I give NAMCO a thumbs down!
This report was posted on Ripoff Report on 08/25/2014 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/namco/branchbrook-new-jersey/namco-refuses-to-help-with-collapsed-pool-states-must-email-asahi-parts-support-branchb-1172141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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