Report: #304365

Complaint Review: National Home Protection Warranty

  • Submitted: Tue, January 29, 2008
  • Updated: Tue, January 29, 2008
  • Reported By: Augusta Georgia
  • National Home Protection Warranty
    42 W 38th St
    New York, New York

National Home Protection Warranty Their services are a rip off they won't give me my free service call nor a refund. New York New York

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I purchased this warranty in Sept 07 and my heat went out. They sent some one out here using one of my free service calls and within a month I had the same problem. They won't let me use the other service call. They are telling me information that I was not told when I purchased the warranty. I purchased it for 3 years and requested a refund and that is when they told me they don't give them. I still have not received any paperwork and their customer serivce is extremely rude. They have yelled at me and told me what I will and will not do. Also, they keep transfering me to a line for a supervisor by the name of Michael Moore and I never get a return call, they will say the supervisors are in a meeting, or they are not avaliable. It has been 4 days and I still do not have any heat. I have talked to 7 different people and non of them are helpful nor are willing to get someone to help me.

Augusta, Georgia
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This report was posted on Ripoff Report on 01/29/2008 12:20 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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