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Report: #331044

Complaint Review: NEIMANS JEWELRY - Internet California

  • Submitted:
  • Updated:
  • Reported By: Douha New York
  • Author Confirmed What's this?
  • Why?
  • NEIMANS JEWELRY 17322 Murphy Avenue Internet, California U.S.A.
  • Phone: 866-779-7720
  • Web:
  • Category: Jewelers

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I have recently purchased three items from your online store NEIMANS JEWELRY, of which I have a tree problem.

1)the first Problem : I Never RECEIVED My Item Ebay Item # 260229765884. they sent me invoice of the item, the USGL card and an empty ringbox. (the item cost $691)

2)the Second Problem : I Never RECEIVED My Item bought from Amazon.com (Invoice # 4155194 Item: Vintage 7.50 ct Sapphire & Diamond Ring 14kt Gold CERT --- Cost $480.99) they send my another item ($176)
because is not avalable in there stock

3)the third Problem : Ebay Item number: 280218426328 the Rings, Diamonds, Sapphires are not as specified very bad cality...

very bad communication with the the customer service ...

Riyad0101
Douha, New York
Qatar

This report was posted on Ripoff Report on 05/07/2008 05:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/neimans-jewelry/internet-california-92614/neimans-jewelry-bud-customer-service-california-internet-331044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Response to: "NEIMANS JEWELRY bud customer service California Internet"

AUTHOR: Neimans - (U.S.A.)

POSTED: Thursday, May 29, 2008

Firstly, this person has someone else pick up his jewelry from him in NY and then has it sent to him in QATAR. So this jewelry delivery has been handled by and delivered by NON USPS workers after USPS delivered the jewelry...it was signed for as noted below. Also, a complaint was not made until 10 days after the jewelry was signed for. It appears to me that if there was an initial problem, he should have reported it immediately not waited two business weeks to do so.

Here are the USPS results:

Label/Receipt Number: 9121 1480 0860 0524 7235 37
Status: Delivered

Your item was delivered at 6:25 AM on April 18, 2008 in SPRINGFIELD GARDENS, NY 11413. The item was signed
for by S GREENIDGE.

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