• Report: #1166820
Complaint Review:

Net gear

  • Submitted: Fri, August 01, 2014
  • Updated: Fri, August 01, 2014

  • Reported By: Jprdh — Enumclaw Washington
Net gear
Internet USA

Net gear Net gear freezes my computer with a firmware upgrade and charges me 149.00 to fix it! Internet

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I called tech support from the Netgear website. I had started a firmware upgrade on my router and immediately my computer froze. Tech support shuffled my call around and after an hour I was sure I would have to wipe my hard drive because it wasn't responding. The tech finally came on and remotely set up my router and my computer was fine 

what a scam they will issue a refund or I am sueing them!

This report was posted on Ripoff Report on 08/01/2014 09:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/net-gear/internet/net-gear-net-gear-freezes-my-computer-with-a-firmware-upgrade-and-charges-me-14900-to-fi-1166820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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