Report: #558542

Complaint Review: Net10 / Tracfone

  • Submitted: Fri, January 22, 2010
  • Updated: Fri, January 22, 2010
  • Reported By: Doc — Healdsburg California U.S.A.
  • Net10 / Tracfone

    Internet
    United States of America

Net10 / Tracfone Incompetent Customer No Service Internet

Show customers why they should trust your business over your competitors...

Net10 customer no service is among the worst I have seen even for cell companies. The number below yields poor connections NON english speaking reps. 1-877-TEN-CENT (1-877-836-2368)


The other direct number, 

Tracfone Wireless Inc. 


dnsbilling@TRACFONE.COM
 
9700 N.W. 112th Street

Miami, FL 











Phone: 305 640 2000





   
yields better english. BUT the contradictory info presented  is
the big problem. EX Is it possible to transfer minutes from a new
phone to an existing activated phone ? If so what is the procedure ?
I called 5 times and got a DIFFERENT ANSWER every time... !

AVOID THIS COMPANY IF POSSIBLE. Their phones are crap, their
coverage is not bad, but they can not supply trained reps that
really help. 

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This report was posted on Ripoff Report on 01/22/2010 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/net10-tracfone/internet/net10-tracfone-incompetent-customer-no-service-internet-558542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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