Report: #558542

Complaint Review: Net10 / Tracfone

  • Submitted: Fri, January 22, 2010
  • Updated: Fri, January 22, 2010
  • Reported By: Doc — Healdsburg California U.S.A.
  • Net10 / Tracfone

    United States of America

Net10 / Tracfone Incompetent Customer No Service Internet

Show customers why they should trust your business over your competitors...

Net10 customer no service is among the worst I have seen even for cell companies. The number below yields poor connections NON english speaking reps. 1-877-TEN-CENT (1-877-836-2368)

The other direct number, 

Tracfone Wireless Inc. 

9700 N.W. 112th Street

Miami, FL 

Phone: 305 640 2000

yields better english. BUT the contradictory info presented  is
the big problem. EX Is it possible to transfer minutes from a new
phone to an existing activated phone ? If so what is the procedure ?
I called 5 times and got a DIFFERENT ANSWER every time... !

AVOID THIS COMPANY IF POSSIBLE. Their phones are crap, their
coverage is not bad, but they can not supply trained reps that
really help. 

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