Report: #1031437

Complaint Review: Netflix

  • Submitted: Wed, November 26, 2008
  • Updated: Sun, December 28, 2008
  • Reported By: canby Oregon
  • Netflix
    12445 E 39th Ave
    Denver, Colorado

Netflix false advertising re: streaming to TV ... they make it ound like "no extra charges" Denver Colorado

*Consumer Comment: Not the fault of Netflix

*Consumer Suggestion: Always read fine print

Show customers why they should trust your business over your competitors...

they sent me an email that made it look like you could hook up all these different devices to your router to stream movies to your TV at no additional charge ... i go out and tell the family the good news like, "hey guys check this out; we can use the xbox360 to watch netflix on TV for no additional charge" ... they're all happy ... then i do some clicking to get it going, and it turns out i need to buy a "Netflix Unlimited Account", plus an "Xbox360 Live Gold Account" ... so there is your "False Advertising" plus a huge waste of my time, and the fact that they made me look like a fool in front of my whole family, not to mention the fact that they never responded to my complaint about it.

canby, Oregon
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This report was posted on Ripoff Report on 11/26/2008 07:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Not the fault of Netflix

AUTHOR: Scott - (U.S.A.)

It is not Netflix's fault that you have a reading comprehension problem or only looked at an email headline and did not do any further research. Eveything about the program is very carefully outlined in their advertising.
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#2 Consumer Suggestion

Always read fine print

AUTHOR: Chrisp35 - (U.S.A.)

EVERYONE knows there is a catch in things. This is not a rip-off at all. It clearly states what you need to have...even before you sign up for it. you really were not fully charged for calm down buddy
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