Report: #1016324

Complaint Review: nomorerack.com

  • Submitted: Mon, February 18, 2013
  • Updated: Tue, February 26, 2013
  • Reported By: charlie — Port St. Lucie Florida United States of America
  • nomorerack.com

    Internet
    United States of America

Show customers why they should trust your business over your competitors...

I purchased a tablet on the nomorerack web site and it was faulty so I contacted them and they said to return it to there warehouse for refund. I did this and waited for some(any) info. After a couple weeks I contacted the warehouse, they gave me a RMA # and told me to contact nomorerack about the refund. When I did this they claimed they had no info about the purchase even though the item had been returned to there warehouse and had the RMA#. Upon further investigation I realized that somehow the item was purchased thru a seller on Ebay. Nomore claims they don't work with Ebay, so how did my purchase end up on Ebay if I bought it on nomorerack? After several weeks no one at nomore can seem to figure it out, nor do they want to. Absolutely the worst customer service ever.
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This report was posted on Ripoff Report on 02/18/2013 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-no-idea-where-your-item-was-purchased-internet-1016324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 Consumer Comment

Nomorerack.com Bogus Response To Complaints

AUTHOR: nattydaddy - (United States of America)

Just a comment on the "Rebuttal" or should I say "Bogus Bold Face Lying Rebuttal" made each time another person gets caught up in the snarls of deceit & deception we encounter by this  type of "service?"or "Lack of Customer Service" provided by Nomorerack.com. 

 

 Please note the fact they just copy & paste the exact same response to each & every complaint recieved! Not a single issue is truly addressed by the problem a customer is talking about, no no...just copy & paste their bogus bull & think the public is ignorant enough to believe they care & are going to address that poor individuals out right theft by what we now know to be: "Outrageously Bogus Bunch of Liars".

 

Indeed, they didn't even look into one single issue, just give you the "run-a-round" if you called them, if you use a Great Service like "RIPOFF REPORT", as I said, they just copy & pasted a "SO Sincere Customer Service" response....UNLESS YOU WERE RICH OR REALLY SMART ENOUGH TO HAVE SOMEONE OF AUTHORITY ON YOUR SIDE, AND MOST USING THIS SITE ARE OF VERY LITTLE MEANS & HAVE NO MONEY FOR SUCH HELP!

 

**UNTIL NOW** Our group of Retired Professional Business Men & Women from backgrounds ranging in Law Enforcements,  Business  Logisticians, Federal, State & County Government Authorities, Some of our Country's Top Attorneys all pulled together to donate their time to combat this kind of abuse to the public, especially the poor & those left behind by technology. This band of Do Gooders will combat these type of criminals right out of our Commerce for GOOD ! Unfortunately, some will have paid the price & already lost their money to these thieves, but let it be known they will not get away much longer with this criminal activity & this is A CRIME ! THEY ARE STEALING YOUR MONEY !  Sorry I can not yet reveal our name, but rest assured, we are watching & will prosecute any & all that steal from innocent people ! 

 

 

No more excuses from their lawyers, no more bull, if they advertise a product & do not deliver, you have some one out here watching & we will stop them & close down the abusers & put them in Jail! WatchdogsRwatchingUpukes!
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#2 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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