Report: #1041085

Complaint Review: Nomorerack.com

  • Submitted: Fri, April 05, 2013
  • Updated: Mon, April 08, 2013
  • Reported By: Lynn — Alachua Florida
  • Nomorerack.com

    Internet
    United States of America

Nomorerack.com Sent empty package and then claim it as stolen. Shipped weight on box tells the story. new york, Internet

*UPDATE Employee: NoMoreRack.com Customer Care

Show customers why they should trust your business over your competitors...

Purchased a Garmin Nuvi GPS navigation system For $135.  Nomorerack sent an empty box.  I immediately called and emailed the company.  I communicate with them every day and get nowhere.  They asked me to file a police report saying the merchandise was stolen out of the box, but the box was sealed with the original tape and the stated shipped weight is exactly what the empty box weighs.  This company might be running an insurance scam.  Even though I filed the report, they have not refunded my money.  Are you kidding!  A $135 for an empty box and over a week of making me jump through hoops.  They probably are double dipping - insurance and consumers.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 04/05/2013 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-sent-empty-package-and-then-claim-it-as-stolen-shipped-weight-on-box-tel-1041085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

NoMoreRack.com Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.