Complaint Review: Nordyne
8000 Phoenix Parkway
United States of America
- Phone: 1-888-667-4822
- Category: Heating, Cooling & Ventilation
Nordyne Frigidare HVAC Nordyne will not pay for service on their defective equipment O'Fallon, Missouri
*Consumer Suggestion: Not Always the Equipment
*Consumer Comment: Bad A-coil or just junk
*Consumer Comment: Bad A-coil
*Consumer Comment: Nordyne A-coil Leaks
*Consumer Suggestion: Equally upset
*Consumer Comment: Formicary corrosion is most likely the cause...
*UPDATE Employee: Evaporator coil leaks are not necessarily a defect
*Consumer Comment: JOIN THE CLUB!
On 14 Jan 2010 the outside condenser unit was replaced. Now the evaporator coil will have to be replaced for the third time because of a leak. This is three bad coils in less than 3 years.
I called Nordyne Customer Service and got the usual brush off. They won't pay for any of the service because I didn't buy a labor warranty. I feel they should be responsible for paying for an obviously defective product. So far I have had to pay $468 for service calls. I am facing a charge of $180 for the latest call plus whatever else I will have to pay when they come to replace the coil.
This report was posted on Ripoff Report on 06/06/2011 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/nordyne/ofallon-missouri-63368/nordyne-frigidare-hvac-nordyne-will-not-pay-for-service-on-their-defective-equipment-ofal-737320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: