My husband and I joined Now or Never Travel on Jan 6 2012. Mr. Rick Kenney (owner) gave a talk about all the benefits of this travel club and we foolishly paid over $3000 to join. The benefits included rebates on any travel that was booked to this agency with its office in Phoenix. At first we did our travel and the rebates came as promised, but after several months of this, the rebates stopped coming. When we contacted the Arizona agency that processed our reservations we were told that Mr. Kenney had to approve the rebate before the money could be sent. When we contacted Mr. Kenney, we were told the delay was due to the accounting department in Phoenix and he would straighten things out. As of right now we are owed over $1700 by this agency. We contacted Mr. Kenney in November and were told everything would be straightened out by the end of the month. We contacted Mr. Kenney in December and told the same thing. Finally at the end of December we sent Mr. Kenney a registered letter informing him we would contact the Better Business Bureau and the Consumer Protection Agency if we did not receive what is owed us. He contacted us and promised us we would have our money by the end of January. We reminded him of this fact last week by phone and e-mail and have heard nothing from him.
I would advise anyone considering joining this club to check this out.
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