Complaint Review: NSS Magazines - Stamford Connecticut
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NSS Magazines, NSS Magazine subscription service Charged for Canceling Subscription Stamford, Connecticut
*REBUTTAL Owner of company: nss
*Author of original report: There's more...
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This company withdrew funds from my checking account without my authorization or any notification that they were going to do steal my money. I called Car and Driver Magazine, that I was subscribed to, and for which the funds were withdrawn, and asked them what this was about. Jennifer told me that my subscription went through a third party sponsor company that she refereed to as "newsub services" and gave me a phone number, 1-877-536-6414, to the company. The number did not work.
I called the phone number listed on my bank statement, 800-642-5640, and reacted a robotic telephone menu system. It gave me some choices that were not clear, but I managed to cancel the subscription. The problem is that they will not give me a full refund. The stole $29.00 and said I would receive $26.36 in one or two business days.
Since I did not authorize the debit from my account, I shouldn't be paying anything to these people. Can you imagine how many people they have ripped off for $2.00 or $3.00 every month.
This report was posted on Ripoff Report on 02/01/2010 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nss-magazines/stamford-connecticut-06905/nss-magazines-nss-magazine-subscription-service-charged-for-canceling-subscription-stamfo-563083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
nss
AUTHOR: L. Shalov - (United States of America)
SUBMITTED: Thursday, December 16, 2010
My law firm is investigating unauthorized charges for magazine subscriptions by NSS. I would be interested in hearing about your situation if you have some free time.
Regards,
Lee S. Shalov, Shalov Stone Bonner & Rocco, LLP
516 433-8140
Attorney Adverstising
#1 Author of original report
There's more...
AUTHOR: Mover - (USA)
SUBMITTED: Monday, February 01, 2010
My account was hit with 2 other extractions of funds with the total coming to $92.00. ANd a fourth charge was about to drop for This Old House magazine.
Each withdrawal had a different 800 number, so I had to call three different times to kill these subscriptions.
I do not recall seeing anything about auto-renewing these subscriptions with no notice.
These subscriptions were the result of "customer rewards" after making a purchase from Buy.com and others, where I was offered magazine subscriptions for $2.00 for 6 months.
Here is what showed up in my account.
02/01/2010 DEBIT PURCHASE -29.00
TWX*873W9R*CAR&DRIVER 800-642-5640
01/28/2010 DEBIT PURCHASE -41.00
TWX*873W9R*READERS DIG 800-205-9198
01/25/2010 DEBIT PURCHASE -32.00
TWX*9512U2*ELEC HOUSE 800-487-3567
When canceling the subscriptions, I was badgered to add more subscriptions before they finally let go and gave a conformation number.
I thought this sort of thing was illegal?
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